Comments on: Web agencies and their clients are getting it all wrong http://webdeveloper2.com/2009/03/web-agencies-and-their-clients-are-getting-it-all-wrong/ A blog about web design and development, tools, techniques, products and relevant news. Thu, 11 Mar 2010 23:42:54 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Quicky http://webdeveloper2.com/2009/03/web-agencies-and-their-clients-are-getting-it-all-wrong/comment-page-1/#comment-5756 Quicky Thu, 30 Jul 2009 07:40:48 +0000 http://webdeveloper2.com/?p=921#comment-5756 As Dave says check them out and ask they clients they have worked for what they are like. Good word of mouth always allows you to find out the real designers and agencies behind the surface. As Dave says check them out and ask they clients they have worked for what they are like. Good word of mouth always allows you to find out the real designers and agencies behind the surface.

]]> By: Dave http://webdeveloper2.com/2009/03/web-agencies-and-their-clients-are-getting-it-all-wrong/comment-page-1/#comment-2830 Dave Fri, 24 Apr 2009 08:25:07 +0000 http://webdeveloper2.com/?p=921#comment-2830 It's always best to take a look at work that a developer has done rather than trust what they say they've done. Try asking for contact details for previous clients. If a web developer has worked well with clients, they shouldn't have any problem with you asking those clients for their opinions. As you've obviously found out, it's very easy for a company or person to promise more than they are capable of delivering - in fact that seems to be the basis of sales & marketing for many people. It’s always best to take a look at work that a developer has done rather than trust what they say they’ve done. Try asking for contact details for previous clients. If a web developer has worked well with clients, they shouldn’t have any problem with you asking those clients for their opinions.
As you’ve obviously found out, it’s very easy for a company or person to promise more than they are capable of delivering – in fact that seems to be the basis of sales & marketing for many people.

]]> By: Les Grim http://webdeveloper2.com/2009/03/web-agencies-and-their-clients-are-getting-it-all-wrong/comment-page-1/#comment-2810 Les Grim Thu, 23 Apr 2009 22:25:48 +0000 http://webdeveloper2.com/?p=921#comment-2810 Is there a resource for researching customer satisfaction with services provided by web developers? I have a web site that was developed and maintained by a web developer that did a great job of selling their services, but fell far short of delivering on their promise. To aggravate the situation further, they required a hefty up front fee to get started. Then, after many months and thousands of dollars spent, the job was only half completed, and they don't seem to care about completing it, nor are they interested in how I feel about that. They have my money and they don't give a shit. I need to find another web developer, but I don't want to get burned again. Is there such a resource? Is there a resource for researching customer satisfaction with services provided by web developers? I have a web site that was developed and maintained by a web developer that did a great job of selling their services, but fell far short of delivering on their promise. To aggravate the situation further, they required a hefty up front fee to get started. Then, after many months and thousands of dollars spent, the job was only half completed, and they don’t seem to care about completing it, nor are they interested in how I feel about that. They have my money and they don’t give a shit. I need to find another web developer, but I don’t want to get burned again. Is there such a resource?

]]> By: Rob Hanson http://webdeveloper2.com/2009/03/web-agencies-and-their-clients-are-getting-it-all-wrong/comment-page-1/#comment-1982 Rob Hanson Wed, 01 Apr 2009 14:00:31 +0000 http://webdeveloper2.com/?p=921#comment-1982 Stuck a chord, did that! Being a 'one-man-band' it doesn't apply in exactly the same way, but still relevant nonetheless. Now to convince my prospects they really don't want me to produce 6 different versions of the site... Stuck a chord, did that!

Being a ‘one-man-band’ it doesn’t apply in exactly the same way, but still relevant nonetheless.

Now to convince my prospects they really don’t want me to produce 6 different versions of the site…

]]> By: Andrew Disley http://webdeveloper2.com/2009/03/web-agencies-and-their-clients-are-getting-it-all-wrong/comment-page-1/#comment-1970 Andrew Disley Tue, 31 Mar 2009 00:47:45 +0000 http://webdeveloper2.com/?p=921#comment-1970 Great post Dave, couldn't agree more. Great post Dave, couldn’t agree more.

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